Copyright & Privacy Policy

Copyright

This site contains resources and links including some pictures and some sound files which others may own the copyright to. It is the SouthEast Primary HealthCare Networks intent to acknowledge all copyrights or to remove copyright material where permission is not given.  No material from this site maybe reproduced without written express permission from the copyright owner.

Disclaimer

The owner of this web site and any people contributing to it cannot be made responsible for injuries or other harm resulting from following the advice or information found on this web site or any web sites it links to.

Privacy Policy

The SouthEast Primary HealthCare Network values its website users' privacy and takes all reasonable steps to protect personal information received from members, prospective members and visitors. This privacy statement has been created in order to disclose the information gathering and dissemination practices for this website. The SouthEast Primary HealthCare Network is bound by the Privacy Act 1998 (Cth).

Collection of personal information 


The SouthEast Primary HealthCare Network only collects personal information from you that is necessary for it to perform its functions. There are two kinds of information that the SouthEast Primary HealthCare Network obtain from you:

Aggregate information - Aggregate information is anonymous data that websites use to analyse trends, administer the website, diagnose problems on sites' servers, track user's movement, gather broad demographic information for aggregate use and to help improve the quality of the web pages. It may be your domain name or your IP address. None of this information is connected with Personally Identifiable Information.

Personally identifiable information - Personally identifiable information is any information that personally identifies you. The personal information held about you will depend on the services you request and the use you make of those services. However your personal information may include your name, address and contact details and records of communication you and SouthEast Primary HealthCare Network relating to any service provided to you.

Use of your personal information
The SouthEast Primary HealthCare Network will not share any of your information with any outside party without your explicit consent unless the SouthEast Primary HealthCare Network are required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law, cooperate with law enforcement or other government agencies, or comply with a legal process served on the company or court orders. In the course of providing information to you, SouthEast Primary HealthCare Network may also use your personal information for related purposes, which include the following:

• Investigating complaints in relation to the information or services provided to you
• Providing you with service
• Providing you with information

Access to personal information

Generally, you have the right to see or obtain a copy of personal information about you that the SouthEast Primary HealthCare Network may hold. The SouthEast Primary HealthCare Network will handle requests for access to personal information in accordance with the National Privacy Principles. To request access to your personal information, please contact our Chief Executive Officer. If you would like a copy of your personal information the SouthEast Primary HealthCare Network have on record, please send your request to us in writing and either post or fax that request to us. This is to ensure that the SouthEast Primary HealthCare Network can verify your identity. In some cases, the SouthEast Primary HealthCare Network may need time to consider and respond to your request for access. If SouthEast Primary HealthCare Network need time to consider your request, SouthEast Primary HealthCare Network will acknowledge your request within 14 days and respond within a maximum of 30 days. Depending on the information you want to access, where it is stored and the time it will take us to respond to your request for access, SouthEast Primary HealthCare Network may charge you a fee for the administrative cost of providing the information to you. If for any reason SouthEast Primary HealthCare Network refuse to give you access to your information SouthEast Primary HealthCare Network will let you know why in writing. The circumstances in which SouthEast Primary HealthCare Network may refuse to give you access to personal information SouthEast Primary HealthCare Network hold about you include where giving you access would:

• Have an unreasonable impact on other people's privacy
• Prejudice any negotiations SouthEast Primary HealthCare Network are having with you
• Prejudice an investigation of unlawful activity
• Prejudice activities carried out by, or for, a law enforcement body

If you believe that SouthEast Primary HealthCare Network hold personal information about you that you consider to be inaccurate, incomplete or out of date, you should tell us by contacting us by email. In most cases, SouthEast Primary HealthCare Network will amend any inaccurate, incomplete or out of date information. In some cases it is necessary for us to keep a record of what SouthEast Primary HealthCare Network know or understand to be correct at a particular time. However, in those circumstances, if you request, SouthEast Primary HealthCare Network will take reasonable steps to associate with the relevant record of your personal information a statement to the effect that you claim the information is inaccurate, incomplete or out of date. SouthEast Primary HealthCare Network would ask that you send your request to our Chief Executive Officer. 



Privacy complaints 

You can complain about breaches of your privacy in writing, either by email, fax, letter, or by telephone to:
The Chief Executive Officer
SouthEast Primary HealthCare Network
PO Box 6008
Logan Central QLD 4114
Tel +61 7 3290 3733
Fax +61 7 3290 3144 Additional privacy information
If you want to obtain additional information on the Privacy regulations, you can visit the Australian Federal Privacy Commissioner's website at: www.privacy.gov.au.